Denne gangen er det Testpub sammen med Accenture på Teknologihuset.
1. Intro om Norsk Test Forum 17.00.17.15
2. Intro og velkommen (inkl kort informasjon om vårt TCoC). 17.15-17.30
3. Presentasjon Telenor, 17.30-18.15
"Automated Salestips project in Telenor delivers salestips or sales offers to Telenor's mobile customers in various channels like self service web and customer service. The objective of the project is to improve customer experience by offering more relevant and better offers. The project will also increase sales and improve efficiency within Telenor by introducing a cross-channel CRM process. The project involves a complex landscape of systems and combines business context & IT functionality inorder to present these tips. In this presentation we will cover the spectrum of testing techniques that are used to test the business logic, user experience and system functionality for presenting these tips."